Privacy policy

Privacy Policy

Last updated: October 15, 2025
Company: VEE VENTURES LTD, trading as Soperlum

1. Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from soperlum.com (the “Site”).

We value your privacy and are committed to protecting your personal data in accordance with the UK Data Protection Act 2018 and the GDPR.

2. Information We Collect

We collect the following types of information:

  • Personal data — name, billing/shipping address, email, phone number, and payment details.

  • Device data — browser type, IP address, time zone, and cookies.

  • Order data — products purchased, order value, and order history.

3. How We Use Your Information

We use your information to:

  • Fulfill orders and deliver products.

  • Process payments securely.

  • Communicate order confirmations, shipping updates, and support responses.

  • Improve our products, services, and website performance.

  • Comply with legal obligations (e.g., tax and accounting laws).

4. Sharing Your Information

We only share your data with trusted third parties necessary to run our business, such as:

  • Shopify (website platform)

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping carriers (Royal Mail, DHL, etc.)

  • Analytics providers (Google Analytics, Meta Pixel)

These partners are GDPR-compliant and process data only as instructed by us.

5. Cookies

Our Site uses cookies to personalize content, remember your preferences, and analyze traffic.
You may disable cookies in your browser settings, but some site functions may not work properly.

6. Data Retention

We retain personal data only for as long as necessary to provide our services and comply with legal obligations (typically 6 years for accounting purposes).

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent or object to processing.

To exercise your rights, email us at support@soperlum.com.

8. Security

We implement SSL encryption and secure server technologies to protect your data against unauthorized access, disclosure, or misuse.

9. Contact

Questions about this Privacy Policy should be sent to support@soperlum.com.
Mailing address: VEE VENTURES LTD, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.